The indoor parking garage is now open to anyone with an appointment. If you only have a quick pickup, and there's space in the garage, feel free to use it. You're the "exception that proves the general rule."
It's usually easier for quick pickups to park curbside, if there's space curbside, which is easy for loading stuff, but less optimal for loading and unloading animals. This is why we labeled the garage for Appointment Parking. The debate between calling it "Hospital Parking" and "Appointment Parking" centered around emphasizing that people with animals to unload, please park in here!
It's truly okay for anyone to park in the garage, if there's room. We have faith in our lovely and sensitive community members who we know will strike the right balance. Our clients understand that animals are always top priority.
Speaking of, please be mindful of animal safety. Most important: secure your animal before opening the car door. Specifically, this means you should secure your animal with a leash or a carrier before you open any car door -- even the driver's door. We have cardboard cat carriers available for around $7, and leashes are available for free in the garage. You can come by and get one beforehand. In a pinch, or an emergency, for cats the pillow case trick can work just fine, if you can manage to tie a knot with the open end. Most cats do seem to prefer a carrier.
Second most important message is: please feel free to call for assistance. If you want a little help, please call us at (650) 325-5671 and then be a wee bit patient while we finish what we're doing and come straight out to help you. Do not hesitate for a minute to call us and we'll be happy to assist you.
There are four bike racks located along the wall for bicycles. They have an eye hook for your lock. We think bikes are great! For cars, there is sufficient room, but not much extra room. Average size cars seem to have an easy time maneuvering in and out of the garage. Extra large cars also seem to maneuver just fine, but it just takes a few extra moves. Please be aware that pedestrians and bicyclists may be using the sidewalk, and go super slow when exiting.
Welcome aboard!
