Throughout October, we are taking Sundays off.
It's been a long pandemic. Since the first moment, we've worked hard to adapt to a model that accommodates our clients, our staff and the science. Everything takes longer. Both our clients and our staff have adjusted, and have been terrific! Amazingly so. Nevertheless, it's been quite something.
Throughout the pandemic, we've tried to stay open seven days a week. Right now we need a little slack in the schedule, to take care of ourselves. Apparently, we're not alone.
This change is not intended as a permanent hours change. If the pandemic has taught us anything, it is to be flexible and continually reassess conditions.
We appreciate your understanding. So many of you have reached out with kindness and support, and have been truly wonderful and accommodating this whole time. We understand the stress one feels when an animal is sick. We really appreciate you working with us through the turbulence of this historic period. It's hard to put into words just how much we appreciate it. Thank you.
And thank you for understanding while we take a breath once a week for a while. Sometimes people need a break.
End-of-October Update: Taking Sundays off throughout October has been a good thing with positive results. While we still do not intend being closed on Sundays as a permanent hours change, we do plan to continue taking Sundays off until further notice. Thank you for understanding.